Thank you for shopping at By The Book Judaica. If you are not satisfied with your purchase, you have 30 days from your order date to make a return. From when you submit a return request, you have 7 days for us to receive it in order to receive a refund. If we receive your return after 7 days (up until 30 days), we will apply a store credit to your account.
To be eligible for a return, an item must be unused and in the same condition that you received it. Your return needs to include the original packing slip or order details to be accepted.
Return shipping costs are the customers responsibility. To receive your return shipping label, please email us at cs@ByTheBookJudaica.com or fill out the form below.
You will receive a refund in the form of a credit to your original payment method within 5 business days of us receiving your return. Shipping costs for the original order are not refundable. The cost of return shipping will be deducted from your refund.